Privacy Policy

INFOMISTICO.COM is committed to protecting and respecting the privacy of users who visit and use its website, whose main page is located at: www.infomistico.com (the “Website”).

Privacy Policy

The use of the Website or associated services implies acceptance of the provisions contained in this Privacy Policy, allowing personal data to be processed as stipulated therein.

Your Data Protection Rights

In compliance with applicable data protection laws, we want to inform you about your privacy rights when visiting our website.

When using our website, you have the right to know what information is being collected, why it is being collected, and how it is being used. You also have the right to access, correct, and delete any personal information we may have.

In addition, you can decide whether or not to accept cookies from our website. We respect your right to privacy and are committed to protecting your personal data at all times. If you have any questions or concerns about our data protection practices, please do not hesitate to contact us.

Right to be Forgotten and Access to Your Personal Data

At any time, you have the right to review, retrieve, anonymize, and/or delete, in whole or in part, the data stored on the website. You simply need to send an email to admin@infomistico.com and request it. Or you can do it by clicking here.

Data Retention

  • Disaggregated data: Disaggregated data will be retained without a deletion period.
  • Data of customers of online payment tools: The retention period of personal data will vary depending on the service that the customer contracts in our online store.
  • Data of newsletter subscribers: From the time the user subscribes until the user unsubscribes.
  • User data uploaded by INFOMISTICO.COM to pages and profiles on social networks: Since the user gives his consent until he withdraws it.

Confidentiality and Data Security

INFOMISTICO.COM is committed to respecting your confidentiality and using your data for the purpose for which it was collected, as well as fulfilling its obligation to store and adapt all measures to prevent alteration, loss, treatment, or unauthorized access.

You guarantee that the personal data provided through the form is truthful, and you are obliged to communicate any modification of such data.

Likewise, you guarantee that all the information provided corresponds to your real situation, is up-to-date, and is accurate. Additionally, you must keep your data updated at all times and be solely responsible for the inaccuracy or falsity of the data provided and any damages that may result to INFOMISTICO.COM as the owner of InfoMistico.com, or to third parties due to their use.

Security breaches

INFOMISTICO.COM adopts reasonably appropriate security measures to detect the existence of viruses, brute force attacks, and code injections.

The IP address of visitors, the ID of connected users and the username of attempted access are conditionally recorded to check for malicious activity and protect the site from specific types of attacks.

Examples of conditions under which logging occurs include access attempts, requests for disconnection, requests for suspicious URLs, changes to site content, and password changes. This information is kept for 180 days.

However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable, and therefore INFOMISTICO.COM cannot guarantee the absence of viruses or other elements that may cause alterations in the computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

Nevertheless, to try to guarantee the security and privacy of your personal data, InfoMistico.com has an active security monitoring system that reports on every user activity and possible breaches in user data security.

In the event of any breach being detected, INFOMISTICO.COM commits to informing users within a maximum period of 72 hours.

Information we gather from users and how we use it

All products and services offered on the InfoMistico.com website require users to fill out contact forms, comment forms and registration forms for user accounts, newsletter subscriptions and/or purchase orders.

This website always requires prior consent from users to process their data for the stated purposes. You have the right to withdraw your prior consent at any time.

Record of data processing activities

Web and hosting: InfoMistico.com has SSL TLS v.1.2 encryption which allows for the secure transmission of personal data through standard contact forms hosted on servers that INFOMISTICO.COM has contracted with Amazon Web Services, Inc. in the United States of America. If you wish to view Amazon AWS’s privacy policy, please click here»

Data collected through the website: The personal data collected will be subject to automated processing and incorporated into the corresponding files of which INFOMISTICO.COM is the owner.

Your IP address will be received, which will be used to verify the origin of the message to provide you with information, protection against spam comments and to detect possible irregularities (for example opposing parties in the same case writing on the website from the same IP), as well as data relating to your ISP.

Additionally you may provide us with your data through email and other communication channels indicated in the contact section.

Comment form

On the website, users have the option to leave comments on site posts. There is a cookie that stores the data provided by the user so that they do not have to re-enter it on each new visit and additionally the email address, name, website and IP address are collected internally.

The data is stored on servers operated by Amazon Web Services, Inc.

If desired an anonymized string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Neither the hash nor your actual email address will be publicly disclosed.

We collect information about visitors who comment on sites that use our Akismet anti-spam service.

The information we collect depends on how the user has set up Akismet on their site but typically includes the commenter’s IP address, user agent, referrer and site URL (along with other information directly provided by the commenter such as their name, username, email address and the comment itself).

User registration

Not allowed unless expressly requested.

Purchase forms

To access the products and services offered on our online payment tool, users have a purchase form subject to the contracting conditions specified in our commercial policy and contracting conditions where contact and payment information will be required.

The data is stored on Amazon Web Services, Inc. servers.

We collect information about you during the checkout process at our store. This information may include but is not limited to, your name, address, email address, phone number, payment details and other necessary information to process your orders. Managing this data allows us to:

  • Send you important information about your account/order/service.
  • Respond to your requests, complaints and refund requests.
  • Process payments and prevent fraudulent transactions.
  • Set up and manage your account provide technical and customer support and verify your identity.

Additionally we may also collect the following information:

  • Location and traffic data (including IP address and browser) if you place an order or if we need to estimate taxes and shipping costs based on your location.
  • Product pages visited and content viewed while your session is active.
  • Essential cookies to track the contents of your cart while your session is active.
  • Email and password for your account to allow you to access your account if you have one.
  • If you create an account we save your name, address and phone number to use in your future orders.

Newsletter subscription forms

INFOMISTICO.COM uses the newsletter (email bulletin) delivery service of The Newsletter Plugin Web Agile S.a.s. di Fietta Roberto VAT# IT-03809490240, a company located in the European Union, which does not store email, name, and subscription acceptance data. All data is saved on the servers of InfoMistico.com and Amazon Web Services, Inc.

You can unsubscribe from the newsletter at any time by using a specific link located at the bottom of each email you receive.

Email

Our email service provider is Zoho Corporation Pvt. Ltd.

Security logs

The IP address of visitors, the ID of logged-in users and the username of login attempts are conditionally logged to check for malicious activity and protect the site from specific types of attacks.

Examples of conditions when logging occurs include login attempts, log-out requests, requests for suspicious URLs, changes to site content and password changes. This information is retained for 30 days.

Instant messaging

INFOMISTICO.COM provides services through instant messaging platforms such as WhatsApp, Facebook Messenger and Telegram.

Payment service providers

Through the services of InfoMistico.com, you can access Stripe by clicking on links to make payments for services provided by INFOMISTICO.COM.

To view Stripe’s privacy policy, click here»

At no point does the staff of INFOMISTICO.COM have access to the banking information (such as credit card number) that you provide to these third-party payment service providers.

Embedded content from other websites

InfoMistico.com articles may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with the embedded content including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-party companies may use non-identifiable information (e.g. information about click stream, browser type, time and date, ad subject matter clicked or scrolled over) during your visit to this website in order to provide advertisements about goods and services that are likely to be of greater interest to you.

These third-party companies may use non-cookie technologies to recognize your computer or device and/or to collect and record information about your web browsing activity including your activities on this website.

Other services

Certain services provided through the InfoMistico.com website may contain specific conditions regarding the protection of personal data. It is essential to read and accept these conditions prior to requesting the relevant service.

Purpose and legitimacy: The purpose of processing this data will solely be to provide you with the information or services that you request.

Social Media

Presence on social media: InfoMistico.com has profiles on some of the major social media networks on the Internet.

Purpose and legitimacy: The processing of data by InfoMistico.com within each of the aforementioned social networks will be, at most, that which the social network allows for corporate profiles. Therefore, InfoMistico.com may inform its followers, through any means that the social network allows, about its activities, presentations, offers, as well as provide personalized customer service, provided that the law does not prohibit it.

Data extraction: Under no circumstances will InfoMistico.com extract data from social networks unless the user has explicitly given their consent.

Rights: When the effective exercise of the data protection rights of the follower is subject to the modification of their personal profile, InfoMistico.com will help and advise them to the extent of its capabilities.

By activating a subscription or providing payment information, you understand and accept our privacy and cookie policy. You will always have the right to access, rectify, delete, limit, port and forget your data.

From the moment you register as a user on this website, INFOMISTICO.COM has access to your username and email, IP address, postal address and payment information.

INFOMISTICO.COM reserves the right to modify, at any time and without prior notice but to inform the presentation and configuration of the INFOMISTICO.COM website as well as this legal notice.

Commitments and obligations to our users

Access and/or use of InfoMistico.com attributes to the user the condition of user, accepting, from this moment on, fully and without reservation, the present legal notice in relation to certain services and contents of InfoMistico.com.

In using InfoMistico.com, the user undertakes not to engage in any conduct that could harm the image, interests and rights of INFOMISTICO.COM or third parties, or that could damage, disable or overload the InfoMistico.com portal or prevent its normal use in any way.

Sending and registering personal data

The sending of personal data is mandatory to contact and receive information about products and services offered by the entity; therefore, the informative clause must be accepted in different registration media.

The owner of the data declares to be over 14 years old. If a user provides data for minors under 14 years old, they guarantee prior consent from their parents or guardians. If INFOMISTICO.COM requires it, the user will have to prove having obtained such consent.

Failure to provide requested personal data or failure to accept this data protection policy makes it impossible to subscribe, register or receive information about products and services offered by the entity.

Accuracy and truthfulness of provided data

The user who submits information to InfoMistico.com is solely responsible for the truthfulness, correctness and relevance of the included data, releasing InfoMistico.com from any liability in this regard.

The user guarantees and responds, in any case, for the accuracy, validity and authenticity of the personal data provided, committing to keep them duly updated.

The user agrees to provide the complete and correct information in the registration or subscription form.

InfoMistico.com does not guarantee the veracity of the information that is not elaborated by itself and where another source is indicated; therefore, it assumes no responsibility for hypothetical damages that could arise from using such information.

InfoMistico.com is released from liability for any damage or harm that the user may suffer as a consequence of errors, defects or omissions in the information provided by InfoMistico.com as long as it comes from external sources.

Disclosure of Data to Third Parties

Generally, INFOMISTICO.COM does not disclose user data to third parties. However, data obtained through analytics, advertising or retargeting tools may be communicated to third parties with whom we maintain contractual relationships such as Google ADS and Adsense.

In these cases the disclosed information is completely anonymous and the provided data can be consulted in our cookie policy.

Data Protection

INFOMISTICO.COM has adopted the legally required levels of security for the protection of personal data.

However, we have implemented additional measures such as state-of-the-art firewalls, technical measures like software for encrypting confidential information and access control to personally identifiable information, restricted users, security policies, expiring usernames and passwords and other systems aimed at preventing misuse, alteration, unauthorized access and theft of personal data provided to INFOMISTICO.COM.

INFOMISTICO.COM will not be held responsible for any possible damages or harm caused by interference, omissions, interruptions, computer viruses or telecommunication breakdowns in the operational functioning of this electronic system caused by external factors beyond its control.

We also take no responsibility for delays or blockages in the use of this electronic system caused by deficiencies or overloads in phone lines or data processing centers (CPD), Internet systems or other electronic systems. Neither do we assume liability for any damage that might be caused by third parties through illegitimate intrusions outside our control.

Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to their treatment by INFOMISTICO.COM, in the manner and for the purposes indicated in this Personal Data Protection Policy.

Failure to accept will result in the inability to provide the requested service.

INFOMISTICO.COM reserves the right to modify this policy to adapt it to legislative or jurisprudential changes, as well as industry practices. In such cases, INFOMISTICO.COM will announce any changes made on this page with reasonable advance notice before they take effect.

Scroll to Top
Open Chat
1
💬 Knock, Knock
Scan the code
Do you need help?